The public service users nor their family know little about Cygnet’s actual service and even less about outcomes for service users.
Despite the use, on average of over £6,000 a week of public money, Cygnet’s Empire expanding to incorporate the closure of public beds and our government’s 9 billion mental health concern.
And one wonders how they are commissioned and cost so much.
All they can glean is from the internet.
And, as expected Cygnet’s own glossy, PR savvy site proclaims their excellence .
NHS Choices reveals that Cygnet has not filed a Quality Account Report
Quality Accounts are self created annual reports to the public from NHS Healthcare providers giving information about the quality of their organisation’s services.
NHS Choices Site contains only one review from a member of the public headed;
Staff turnover high no basic education provision no meaningful psychological input. I could go on forever about this place words cannot describe just how shocking it is I would advise every man & their dog to avoid this place like the plague.
Visited in February 2016.
Posted on 02 October 2016
Employee Reviews of Cygnet shown on Glassdoor are mainly French care workers, written on a French website.
We can only assume, Cygnet, has been recruiting cheaper more itinerant French workers.
In an industry dependent on written and oral handovers and multi medications, where accurate and precise communications are essential.
Posted February 2016
Job satisfaction and training available. Regular ward meetings. There are some very good staff that make the team run well.
Lots of bank and agency staff working here, which can make the shift difficult. Lack of Consistency between shifts can make work hard.
it was Alpha when I worked there and at that time no pros
endless night shifts 12 hour each lasting for one month or more, managers used bully tactics and favouritism
Conseils à la direction
manage don’t bully
The service users.
Sometimes there are usable toilets
The management are promoted internally and you wonder whether they have any experience at all.
Many staff are unqualified
No one cares about the people we work with.
Many staff have no place working anywhere, let alone with vile enable people.
This is just a way to siphon off public money.
Advice to Management
Your golden goose will end one day
We also have Will Perk’s Mum’s comment to the press about her 15 year old autistic son’s treatment in Cygnet Woking.
‘In Woking there’s a lack of communication, they get his meds wrong.
I had to report them because someone threatened him and said, ‘If you don’t stop it I’m going to punch your effing face in.’
“Another member of staff was restraining him and pulled his hand right back and hurt him. Both of which I complained about and both of which have been sorted. Both members of staff admitted it. It went through all the right procedures for safeguarding and the hospital was just saying, ‘It’s not unusual I’m afraid for this industry’
And when autistic Mathew Garnet was pushed by an inpatient in Cygnet’s Woking hospital, whilst playing on his Nintendo, his swollen fractured wrist was ignored on the excuse that ‘he did not express pain’, and he was not taken to A and E for 24 hours.
And his mother described his treatment, as the equivalent of being left on an A&E trolley for 6 months .
Is it any wonder, that the USA now own nearly all NHS mental service provision with such public sums paid for such public services.
And in 2017 for them ‘things can only get better’.
Source: A Christmas Tale of Autistic lives. And Cygnet’s £12,500 a week NHS bonanza.
SHOCKING FAILINGS AT “CYGNET” HOSPITAL, BURY CAUSES TRAGIC DEATH OF JODY, 24
SHOCKING: 24 year old dies in Cygnet [where CAROL WOODS was forcibly held] after 11 forced Olanzapine injections in 10 days
Jonathan Malia a father, keen rugby player, and fitness fanatic studying to be a sports therapist.Was described as “a fun-loving, manageable, intelligent young man,”
He had been diagnosed with bipolar but had been fine for years.
But when he started to feel depressed and couldn’t cope, he sought help, assuming he would be a voluntary patient, instead he was sectioned .
Two weeks, and 3 hospitals later, he died from a “massive pulmonary embolism”.
His girlfriend had rang the hospital on his second day of detention-, he was not allowed to make phone calls or see anyone- and staff told her he was “being aggressive”.
Wouldn’t you be, if you’d asked for help, but found yourself drugged and locked up, incognito, in your second hospital .
Jonathan was then transited 97 miles to the Chamberlain Ward in Cygnet Hospital, a unit that specialised in ‘treating’ patients with “an acute episode of mental illness that requires assessment and stabilisation”.
This appears a fairly common start to inpatient ‘help’ .
‘Stabilisation’ is achieved by the use of high doses of anti psychotics and/or other drugs. .
During the following 10 days, his girlfriend rang the hospital daily, only to be told Jonathan wasn’t in a fit enough state to get to the phone.
A massive thrombosis had triggered a pulmonary embolism.
She rang on the 11th day and was told, he’d collapsed and been rushed to the nearby Lister Hospital were he was pronounced dead.
When Johnathan had been admitted to Lister Hospital, he had had bruises on his head, arms and legs..
Four days of his fluid intake charts were missing.
Vital samples taken from at his post mortem and actioned by the coroner for analysis, were not, instead they were left to deteriorate in a fridge for three weeks and discarded.
There was no paramedic report available at the inquest.
The coroner ignored evidence that his death might have been caused or contributed to, by 11 restraints and injections of Olanzapine, which drug per se, has been linked to causing deep vein thrombosis.
And the Coroner ruled Johnathan died of natural causes.
Johnathan’s aunty said.’There has been a massive cover up – we also feel the verdict had been decided before the inquest ever began’.
Errol Robinson, a Birmingham solicitor who is acting for the family commented:
“Several features about the evidence that came out at the inquest give cause for concern.
One relates to the sample that was taken for analysis by the pathologist which was instructed by the coroner but not actioned. This deteriorated and was discarded, which is wholly unsatisfactory.
Also, the coroner did not accept the need to make any recommendation in relation to the development of deep vein thrombosis in patients taking such therapeutic drugs’
Johnathan’s aunty said;
“Our evidence as a family was disregarded by the coroner who I felt was very disrespectful to us. At one point he told me that my statement was irrelevant.”
“So many questions have gone unanswered – why was Jonathan given 11 injections of the drug. Why did he have bruises on his head, legs and arms when he was admitted to Lister Hospital? Why were there fluid charts missing ? Why were samples from his body left to deteriorate before anyone had analysed them? The questions go on and on.”
Despite a campaign, petition, and letters to the GMC and MOJ and relevant authorities, his family are still waiting for answers they will never get.
It is unknown how many deaths are even investigated internally in mental health care.
We know from the LLB Campaign, SLOVEN only investigated 1%of their LD deaths, and this was not an outlier for public mental hospitals.
We have no statistics for private hospitals and/or residential care providers.
There is no check, or, accountability for the use, or dosage of drugs in private mental health care.
NICE Guidelines can, and are, being ignored, and prescribing psychiatrists are employed by private for profit mental care providers, and subject to stringent Codes of Conduct and appraisals.
Patients nor family have any control over the medication used.
Coroners inquests are the only possible independent investigation, and these are decreasing ,with no legal aid available to families.
That is if they have not been gagged and cut out by the MCA ,
Narrative verdicts are increasing .
MENCAP reported 3 years ago, that 3 learning disabled die needlessly in state care every day.
We can add to these, those like Johnathan, who simply ask for help.
Government statistics show that mental health service users account for 60% of those who die in the care of the state
Here are the latest statistics from CQC on those detained under MHA, it is increasing as huge profits can be made, inpatient ‘treatment’ is around £890 per night.
And nothing is being done, except to plough millions of public money, now nearly a quarter of the NHS budget, into private monopoly, commissioned by state mental health provision, and a cross party Mental Health Taskforce, that promotes the use of ‘antipsychotic drugs and mood enhancers’.