Most operating theatre staff at the Oaklands Hospital, were not trained to look after arresting patients
By Neal Keeling 18:06, 15 MAR 2017 Updated20:11, 15 MAR 2017
The Care Quality Commission has branded Oaklands Hospital, which treats thousands of NHS patients, ‘inadequate’.
Inspectors found patients were ‘at substantial risk of harm’ during surgery because anaesthetists did not give the expected level of care.
Staff told inspectors it was ‘routine’ for them to leave the operating theatre at the Salford hospital for up to 20 minutes to use the toilet, eat meals and even watch TV in the break room. At times, neither an anaesthetist nor assistant anaesthetist was present in the operating theatre.
They also discovered most operating theatre staff, at the Lancaster Road hospital, were not trained to look after people who suffered a cardiac or respiratory arrest.
There further concluded there were substantial and frequent staff shortages, which resulted in an over-reliance on agency and bank staff at the facility which saw more than 25,000 NHS outpatients referred last year. The hospital also treated more than 5,000 NHS inpatients in that time.
Ellen Armistead, Deputy Chief Inspector of Hospitals for the CQC, said: “We rated this hospital overall inadequate. We served warning notices against the provider and the registered manager. This was because there was a failure to assess the risks to health and safety of patients and to take action to mitigate such risks.”
The hospital provides a range of non-surgical and surgical treatment, including orthopaedic surgery, general surgery, gynaecology, ENT, and urology.
It’s particularly known for knee and hip replacements, cosmetic, cardiac, and weight loss surgery.
Ramsay UK CEO Mark Page said the report was ‘very disappointing’ given the organisation’s reputation in providing excellent patient care.
“We have made fixing all issues identified by the CQC an absolute priority and have been implementing these changes, with the assistance of the CQC, since October last year when they were first identified.
“I am confident that the new hospital management team and the staff of Oaklands, together with clinical governance support from Ramsay UK has implemented significant improvements since this time.“
While there can be no denying the seriousness of the issues which need to be fixed, we were pleased that the CQC report rated Oaklands Hospital ‘good’ in the area of caring and highlighted that our staff treated patients with kindness and respect.
“Patients can be assured that we are totally committed to ensuring a safe environment for patients and that our next report achieves the standard that is expected of us.”